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Carfax Links via AI Sales Assistant

Providing Carfax reports to shoppers is an essential part of the car-buying process. Customers often want to review a vehicle’s history before making a decision, and now your AI Sales Assistant can handle these requests automatically—saving you time and ensuring a faster, more seamless customer experience.

With the Carfax integration, when a shopper asks for a Carfax report, the AI Sales Assistant will instantly respond with a direct Carfax link via text or email. There’s no manual follow-up required, allowing conversations to move smoothly and giving customers the critical vehicle information they need right when they ask for it.

Benefits of Carfax Integration

  • Immediate Response – Customers receive the Carfax report instantly.

  • Improved Efficiency – Reduces manual work for your sales team.

  • Better Customer Experience – Shoppers get the information they need without delays.

  • Higher Engagement – Keeps conversations flowing and leads warm.

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How to Enable Carfax Links

Follow these steps to enable Carfax integration in your AutoRaptor account:

  1. Go to My Settings in your AutoRaptor account.

  2. Click the Carfax tab.

  3. Enter your Carfax credentials to enable the integration.

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Once connected, the AI Sales Assistant will automatically handle Carfax requests for your leads—no further setup is required.

How It Works

After the integration is enabled:

  • A shopper requests a Carfax report through text or email.

  • The AI Sales Assistant identifies the request and sends a direct link to the Carfax report.

  • Your team doesn’t need to intervene unless the customer has additional questions.

This ensures your leads receive timely vehicle information while keeping your sales workflow efficient.

Best Practices

  • Verify Carfax Credentials – Ensure your Carfax account is active and credentials are correct.

  • Monitor Responses – Occasionally review AI responses to ensure links are sent correctly.