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Lead Status: Bad Leads

We’ve added a new Bad Lead status to help you more accurately measure performance when dealing with unusable leads.


When marked as Bad Lead, the lead:

  • Does not count toward Lost reporting
  • Does not impact rep or dealership performance metrics
  • Is not tied to an action plan

You can view all Bad Leads in their own dedicated list under the Up Sheets → Bad Lead tab. 

You can also view the breakdown by user in the E-lead Distribution Report for additional visibility and accountability.

This helps separate real opportunities from spam, fake, duplicate, or invalid submissions — so your reporting reflects true, workable leads.


🔒 Admin Setting Available:

There is also a permission setting that allows dealerships to choose whether Sales Reps can mark an Upsheet as a Bad Lead. Managers and above always have permission to apply the Bad Lead status. Dealerships can choose whether to give Sales Reps this permission and which individual Sales Reps should have access.


Last updated 09/29/2026